Privacy Policy
This Privacy Policy governs how Gotcha SAS collects, uses, maintains, and discloses information collected from users (hereinafter referred to as « Users ») of the website www.gotcha-conciergerie.com (hereinafter referred to as the « Site »). This privacy policy applies to the Site and all products and services offered by Gotcha SAS.
Personal information
We may collect personal information from Users in various ways, including but not limited to when Users visit our site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources that we make available on our Site. Users may be asked to provide their name, email address, mailing address, phone number, and other information as needed. However, Users can visit our Site anonymously. We will collect personal information from Users only if they voluntarily submit such information. Users can always refuse to provide personal information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal information
We may collect non-personal information about Users whenever they interact with our Site. Non-personal information may include the browser name, computer type, and technical information about Users’ means of connection to our Site, such as the operating system and internet service providers used, and other similar information.
Use of collected information
Gotcha SAS may collect and use Users’ personal information for the following purposes:
To improve customer service: The information you provide helps us respond to your customer service requests and needs more efficiently. To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site: We are continually striving to improve our Site offerings based on the information and feedback we receive from Users. To process payments: We may use information provided by Users when they place an order only to provide service to that order. We do not share this information with third parties except to the extent necessary to provide the service. To send periodic emails: We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Information protection
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Changes to the privacy policy
Gotcha SAS reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Contact us
If you have any questions regarding this Privacy Policy, the practices of this site, or your interactions with this site, please contact us at:
Gotcha SAS
102 avenue Bernard Blua
83990 Saint-Tropez FR
+33 6 83 53 02 75
This privacy policy was last updated on 27.03.2024.